TARHAN TOWER AIRLINES, reforming itself constantly by self-critisizm, having a regular development comprehension, directing processes with safety and passenger comfort have reached to a Total Quality Voyage.
Due to our knowledge, as our company’ s management and the staff; we have felt the responsibility of certificating that we are processing with a guaranteed system, for being ready for the international competition.
OUR QUALITY POLICY
TARHAN TOWER AIRWAYS TRADING A.Ž., is an air-transportation company, targeting, presenting flight service in full quality, comfort and safety with passenger satisfaction.
Our aim is; being a progressing airline with its whole products and processes.
By this means, to reach this goal we have mentioned above, our principles and missions are as follows;
o Providing passenger satisfaction;
o Obeying the necessities and regulations of Turkish SHGM, ICAO & JAA to guarantee the operation and maintenance safety;
o Keeping the flight service cost in optimum level, by providing activity and productivity of our processes;
o Providing flight service in the determined time being;
o Applying ‘Quality Control System’ and reforming the system regularly;
o Keeping product and service qualities of the ones who make preparations in the highest level and making contacts and negotiations with them, in the matter of the intersection of the mutual benefits to keep this level constant.
